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Effective July 1st, 2011
What Is Covered in this Privacy Statement? This Privacy Statement contains information on how CloudAccess, Inc. (“we”), processes certain categories of data relating to individual persons. • If you are a visitor to our website, www.CloudAccess.com, please see the section "Website Privacy" below for a comprehensive description of our data processing practices with respect to data about you. • If you are an end user of CloudAccess Services, please see the section "Service End User Privacy" below for information on our data processing practices with respect to data about you. • If you are a resident of any European Union Member State, please also see the section "EU Safe Harbor Privacy Statement" below for a comprehensive description of our data processing practices with respect to data about you in reference to the EU Safe Harbor Principles. We refer to data relating to you as an identifiable individual as "EU Personal Data." CloudAccess reserves the right to amend this policy at any time and the revised policy will take effect on the date posted on the CloudAccess website.
How Can You Contact Us? If you have questions or concerns regarding this Privacy Statement, please feel free to contact us by email at info@CloudAccess.com or write to us at:
12121 Wilshire Blvd.
Los Angeles, California 90025
What Is Covered by This Section? The paragraphs in this section describe how we use and disseminate information collected about Website Visitors through our Website. It does not cover any other data processing activities.
Your Use of the Public Website Implies Consent. Your use of the Website signifies your acceptance of this Privacy Statement. If you do not agree or are not comfortable with any policy described in this Privacy Statement, your remedies are to discontinue your use of the Website.
Agents and Service Providers. We may engage data processing agents and service providers that assist us in the processing of personally identifiable information that Website Visitors may volunteer through the Website, as well as electronic messages and traffic data that is linked to IP addresses. Such third parties process data only on our behalf and are contractually obligated to refrain from using such data for their own purposes. Each time visitors visit our Website after they have submitted a Web Form to us or clicked on a particular link in a marketing email from us, we maintain a record of certain information about their visit including the pages viewed on our Website, the time of the visit, the order of pages accessed and the amount of time such visitors spend at each page. We use this information to better tailor our services to our visitors.
Volunteered Information Collected on the Website. Website Visitors may contact us in a variety of ways, including, without limitation, by completing the Web Forms described in the table below. Contact information, such as name, address, email addresses and/or phone number, is typically provided when using these methods. This information is used to provide the services that are requested by the Website Visitor (e.g. to respond to your request for further information about us or our services, to send you a newsletter or White Paper if you request them, to send you free software, etc.). We do not sell your name to an independent third party. Website Visitors may sign up to receive various information or services from us, including the following: (i) free trials of our services, (ii) White Papers, (iii) product demonstrations, (iv) our Webinars or those of other third parties. We may send promotional emails to Website Visitors who have sent us such Web Forms. We may provide your information from these Web Forms to certain of our authorized resellers to communicate information to you about our services. We also allow Website Visitors to contact us by email with questions, comments or requests. The information collected from these emails is used to reply to such questions, comments, or requests. Sometimes we file visitor's comments, so that we can improve the Website in the future.
Links to Other Sites. The Website may contain links to other sites. We are not responsible for the privacy practices of any sites other than our own. This section on "Website Privacy" applies only to information collected by us on the public website. We may use service providers to collect certain information about those users who register for our webinars including the user's name, title, company name, physical address, email address, phone number, web address, job title, company size, and job function. Our service providers then provide us this information so that we may follow-up to provide our services to such users.
Service End User Privacy
What Is Covered by This Section? The paragraphs in this section provide information on how we use and disseminates information collected about End Users of our CloudAccess services. It does not cover any other data processing activities. CloudAccess is a data processor which processes web traffic on behalf of its client who is the data controller. Clients contract with CloudAccess to deliver such web traffic security services. The term data controller is defined in US Safe Harbor and EU privacy legislation as the natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data. The data controller retains full responsibility for the data with regards to the individual(s) concerned. The term data processor means a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller. All legislation referred to herein requires that the relationship between a data controller and a data processor is covered by a contract before outsourcing related to the processing of personal data takes place. The purpose of the contract is to protect the interests of the data controller, i.e. the person or body who determines the purposes and means of processing, who retains full responsibility for the data with regards to the individuals concerned. The contract thus specifies the processing to be carried out and any measures necessary to ensure that the data are kept secure.
CloudAccess obligations. CloudAccess’ obligations may vary according to the jurisdiction of our client and their area of business. The typical obligations to ensure compliance with the most common privacy legislation are: to comply with the U.S. Safe Harbor principles, EU data protection legislation or other similar national legislation as a data processor; to ensure that the data is only used for the purpose of providing our web security service and purposes that are authorized and requested by our client; to keep the data confidential.
CloudAccess may transfer personal data when legally required to do so. CloudAccess will not transfer personal data to other entities without authorization or request from our client unless CloudAccess is legally required to do so, for example, by a court order or subpoena.
EU Safe Harbor Privacy Statement CloudAccess adheres to the US Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement.